Course Registration Cancellation & Refund Policy
It is the policy of the American Red Cross, Northwest North Carolina Chapter to require advance notification of cancellation from all individuals or organizations enrolling individuals in community courses as a paying customer, scholarship recipient, employee or volunteer.
In the event an individual or organization must cancel or transfer their class registration, we ask they provide at least two business days’ notice prior to the start date of the class.
A refund of course registration fees or transfer will be offered subject to the following conditions:
A. Course registration cancelled at least two business days prior to start date of course, the individual or organization may select:
- Full refund minus a $10 processing fee
- Transfer into another scheduled course at full value, with a maximum of two transfers permitted. After the third cancellation, the full value of the payment is forfeited.
B. Course cancelled with less that two business days notice prior to the start date of the course, the individual or organization may select:
- A refund of 50% of the payment made for the course
- Transfer into another scheduled class, with a maximum of two transfers permitted. After the third cancellation, the full value of the payment is forfeited.
- A credit memo or gift certificate in the full amount of fees paid good towards a retail item or future course enrollment in the next twelve months.
No refund of course fees will be provided to individuals who fail to cancel or fail to show for the scheduled course.
